Otto Blog | Scott Fox (4)

A chef in an apron prepares pizza in a commercial kitchen oven. Photo by Anna Shvets on Pexels

My Pizza Shop Gets Orders Like Half-and-Half Toppings, Extra Sauce on One Side, and No Cheese on the Other. Can an AI Phone Agent Actually Follow That?

TLDR: Yes, when configured correctly. Otto is set up during onboarding with your specific modifier r...

Chefs preparing pizza in a bustling restaurant kitchen. Photo by Max Avans on Pexels

I Run a Pizza Shop Where Most of Our Revenue Comes Through the Phone and I Cannot Afford to Miss a Single Call. What Is Built Specifically for Pizza Shops?

TLDR: Otto is used by pizza shops including Angry Napoli Pizza, Pizza Doh, Pizza by the Bay, The Piz...

Inside view of a bustling fast-food kitchen in Nanjing, China with staff preparing orders. Photo by Cheng Shi Song on Pexels

My Chinese Restaurant Gets Flooded With Calls on Saturday Nights and We Can Never Answer Them All. What Do Other Chinese Restaurant Owners Use to Handle This?

TLDR: Saturday night call floods at Chinese restaurants are a well-known problem, made harder by the...

Woman using smartphone at candlelit restaurant table. Photo by Andrea Piacquadio on Pexels

AI Phone Agents for Australian Restaurants: Local vs US

Are There Any Australian Hospitality Tech Companies Building AI Phone Agents or Is Everything Coming...

Friends dining together at an outdoor cafe, representing Australia's multilingual restaurant customers.

AI Phone Agent for Restaurants: Mandarin and Vietnamese

I Run a Thai Restaurant in a Suburb With a Large Non-English Speaking Community. Can an AI Handle Ca...

Australian restaurant owner choosing a locally built AI phone system

What AI Phone Answering Systems for Restaurants Are Actually Built and Supported in Australia Rather Than Just US Products That Kind of Work Here?

TLDR: Most AI phone answering systems for restaurants were built in the United States and require ad...

AI phone agent with an authentic Australian voice serving a local restaurant

AI Phone Agents That Sound Australian: Built for the Local Market

TLDR: Yes. Otto is purpose-built for Australian restaurants and takeaways. It is configured in your ...

Restaurant owner setting up an AI phone agent without technical knowledge

How Long Does It Take to Set Up an AI Phone Agent at a Restaurant and Does It Require Technical Knowledge?

TLDR: Most restaurants are live with Otto within one business day of completing onboarding. No techn...

Restaurant owner setting up a plug-and-play AI phone answering system

Is There a Plug and Play Phone Answering Solution for Restaurants That Does Not Require an IT Person to Set Up?

TLDR: Yes. Otto is designed specifically so that restaurant and takeaway owners with no technical ba...