AI Phone Ordering for Thai and Chinese Takeaway
High call volumes, complex orders, and peak nights that never let up. Otto handles the phone so your team can handle the kitchen.
The Peak Night Problem
Thai and Chinese takeaways are among the most phone-dependent venues in Australia. Customers order in bulk, customise everything, and call back to check on wait times. Friday night means a full kitchen, a packed counter, and a phone that does not stop. Something always gets missed. Usually it is the phone.
Otto answers every call, takes the full order, and sends it straight to your kitchen.
1 in 3
Calls go unanswered across Australian restaurants
70%
Of those missed calls are orders, bookings, or catering requests
63%
Of high-phone-volume orders arrive Friday to Sunday, when staff are at their busiest
Hear a Real Call
Don't take our word for it. Hear a call for yourself!
Plug & Play
Plug in a printer and begin taking orders immediately.
Select Your Voice
Choose from multiple voice options to match your restaurant's personality and brand.
5-Minute Setup
Get Otto working for your restaurant in minutes, not days. No technical expertise required.
We Get It. Here Are the Real Answers.
Spice levels, dairy-free, no nuts, half and half. Otto is built to handle exactly this. If a customer can say it, Otto can take it.
Otto handles modifications the same way a good staff member does. It confirms the change, repeats it back, and gets it right.
Otto handles multi-item, multi-person orders without getting flustered. Complex orders are where it earns its place.
Otto confirms orders back to the customer before finishing the call. If something is off, the customer catches it on the spot.
Otto knows your menu. Every version, every variation. If it is on your menu, Otto can take it.
"Every restaurant, coffee shop. Anyone who's doing food ...
Go get it!"
— Giuseppe, Owner of Angry Pizza
See how Otto works for Thai and Chinese takeaways.
Just a quick chat to see if Otto is right for your venue. No pressure, no commitment.