How Otto Reservations Work
When a guest calls, Otto listens, understands the request, and takes action. He handles it all, guided by your custom seating logic, capacity rules, and confirmation scripts. It sends instant updates via your booking platform or direct to your team.
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New reservations
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Booking updates or cancellations
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Waitlist additions
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Special requests or dietary flags
If you’re closed? Otto keeps working, confirming next-day bookings, flagging functions, and leaving your staff to start each day ahead of the game.
Groups, Functions & Event Enquiries
Otto isn't just for standard bookings. It also captures large group enquiries and qualifies leads for events and functions.
When callers want to book corporate dinners, birthdays, or weddings, Otto collects:
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Group size and date preferences
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Menu or service requirements
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Contact details and deposit info
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Any relevant notes for your team
Otto can confirm or queue the booking, then pass a full summary to your event manager or CRM, following your workflow, tone, and handoff rules.
Fewer delays. No missed details. Just streamlined group bookings that start with a great first impression.
Outcomes That Matter
With Otto, your bookings line is always open. You get:
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Fewer missed calls
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Full tables, even on short notice
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Clear, accurate bookings
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Happy guests who never wait on hold
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A team that’s freed from the admin and focused on service
Otto turns your phone line into a reliable, revenue-driving channel from everyday tables to once-in-a-lifetime events.
See if Otto fits your operation
Book a quick call with our team and see how Otto fits your venue. No trial or setup work required.
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5 minutes to set up
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No hardware overhaul
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Works alongside current systems
