Clearer Payment Flows for Phone Orders

Phone orders can get messy when payment is unclear. Customers may think an order is confirmed before payment is complete, while staff may not know whether an order has been paid, cancelled, or still waiting.

Otto gives customers a clear next step after the call. They receive a secure payment link, choose the payment option available to them, and get confirmation once the order is ready to move forward.

Customisable to Your Venue

Every venue handles payments differently. Otto can be configured around the way your restaurant operates, including whether customers need to pay before an order is processed, whether cash is available, and how payment instructions are sent after the call.