Pricing
Plans and Pricing
Month-to-month. No lock-in contracts.
| Compare Features |
Starter
$99
/mo ex GST
Calls, answering and ordering Get Started |
Most Popular
Grow
$299
/mo ex GST
For growing restaurants Get Started |
Pro
$599
/mo ex GST
For high-volume restaurants Get Started |
|---|---|---|---|
| Core AI ordering | |||
| Local phone number | |||
| Call transcripts | |||
| Unlimited SMS | |||
| Integration Ordering | |||
| Supports Delivery Orders | |||
| Voice Customisation | |||
| KDS software included | — | ||
| Printer included | — | ||
| Advanced AI models | — | — | |
| Customer memory | — | — | |
| Languages supported | 3 | 3 | 10 |
| Analytics | Basic | Basic | Advanced |
| Support | Standard | Standard | Priority |
| Minutes included | 150 min~50 calls | 750 min~250 calls | 1,800 min~600 calls |
| Overage | $0.50per extra min | $0.27per extra min | $0.25per extra min |
| Number of venues | Single site | Up to 3 | Up to 5 |
| Get Started | Get Started | Get Started |
Rate card published 18 June 2026
Setup and Onboarding
Step 01
Tell us about your venue
We set up your Otto profile based on your menu, hours, and ordering preferences. You review and approve everything before it goes live.
Step 02
Connect your number
Your existing phone number stays the same. We route calls through Otto in the background. Your customers won't notice a thing.
Step 03
Go live
Otto starts answering calls. Your team gets notified of orders through your POS as normal. Most venues are live within one business day.
Try Otto Free for 14 Days
No credit card. No setup fees. No lock-in.
Making purchase decisions in hospitality isn't something you make lightly. That's why we've got a free trial you can set up, commitment free, no strings so you can experience Otto free for 14 days.
FAQs
Otto has three plans. Growth is $299 per month and includes 750 minutes, suited to growing restaurants. Pro is $599 per month and includes 1,800 minutes with advanced features like customer memory and priority support. Unlimited is $999 per month with no minute caps, designed for enterprise or high-volume venues.
Yes. Otto offers a 14-day free trial with no credit card required, no setup fees, and no lock-in. You get full access to the plan during the trial and can cancel before it ends without being charged.
No. Your existing phone number stays the same and Otto works with it in the background. A KDS and printer are included with every plan, so there is nothing extra to buy or install.
Most venues are live within one business day. Otto is configured using your menu, hours, and ordering preferences. You review and approve everything before it goes live.
On the Growth plan, additional minutes are charged at $0.27 per minute. On Pro, the rate is $0.25 per minute. The Unlimited plan has no overage charges.
Yes. The Growth plan supports 3 languages. Pro and Unlimited support 10 or more languages, making them suitable for venues in multilingual markets or with diverse customer bases.
Customer memory is a feature on the Pro and Unlimited plans that allows Otto to recognise returning callers and personalise their experience based on past orders and preferences.
No. Otto is month to month on all plans. You can cancel any time.
Growth and Pro plans include standard support. Pro adds priority support. The Unlimited plan includes SLA-backed support.
All plans include call transcripts. Growth includes basic analytics. Pro includes advanced analytics. Unlimited includes Advanced+ Analytics, giving enterprise venues a deeper view of call volume, order data, and performance trends.
See if Otto fits your venue
Just a quick chat to see if Otto is right for your venue. No pressure, no commitment.
