Simple Pricing for Restaurants and Takeaways
Growth
For growing restaurants
$299 /mo
🔹 750 minutes included (~250 calls)
🔹 $0.27 per extra minute
🔹 Core AI ordering
🔹 KDS software included
🔹 Printer included
🔹 Local phone number
🔹 3 languages supported
🔹 Unlimited SMS
🔹 Call transcripts
🔹 Basic analytics
Pro
For high-volume restaurants
$599 /mo
🔹 1,800 minutes includes (~600 calls)
🔹 $0.25 per extra minute
🔹 Core AI ordering
🔹 KDS software included
🔹 Printer included
🔹 Local phone number
🔹 10 languages supported
🔹 Unlimited SMS
🔹 Call transcripts
🔹 Advanced AI models
🔹 Customer memory
🔹 Advanced analytics
🔹 Priority support
Unlimited
For enterprise restaurants
$999 /mo
🔹 Unlimited minutes
🔹 No overage charges
🔹 Core AI ordering
🔹 KDS software included
🔹 Printer included
🔹 Local phone number
🔹 10+ languages supported
🔹 Unlimited SMS
🔹 Call transcripts
🔹 Advanced AI models
🔹 Customer memory
🔹 Advanced+ Analytics
🔹 SLA-backed support
Setup and Onboarding
Step 01
Tell us about your venue
We set up your Otto profile based on your menu, hours, and ordering preferences. You review and approve everything before it goes live.
Step 02
Connect your number
Your existing phone number stays the same. We route calls through Otto in the background. Your customers won't notice a thing.
Step 03
Go live
Otto starts answering calls. Your team gets notified of orders through your POS as normal. Most venues are live within one business day.
Try Otto Free for 14 Days
No credit card. No setup fees. No lock-in.
Making purchase decisions in hospitality isn't something you make lightly. That's why we've got a free trial you can set up, commitment free, no strings so you can experience Otto free for 14 days.
FAQs
Otto has three plans. Growth is $299 per month and includes 750 minutes, suited to growing restaurants. Pro is $599 per month and includes 1,800 minutes with advanced features like customer memory and priority support. Unlimited is $999 per month with no minute caps, designed for enterprise or high-volume venues.
Yes. Otto offers a 14-day free trial with no credit card required, no setup fees, and no lock-in. You get full access to the plan during the trial and can cancel before it ends without being charged.
No. Your existing phone number stays the same and Otto works with it in the background. A KDS and printer are included with every plan, so there is nothing extra to buy or install.
Most venues are live within one business day. Otto is configured using your menu, hours, and ordering preferences. You review and approve everything before it goes live.
On the Growth plan, additional minutes are charged at $0.27 per minute. On Pro, the rate is $0.25 per minute. The Unlimited plan has no overage charges.
Yes. The Growth plan supports 3 languages. Pro and Unlimited support 10 or more languages, making them suitable for venues in multilingual markets or with diverse customer bases.
Customer memory is a feature on the Pro and Unlimited plans that allows Otto to recognise returning callers and personalise their experience based on past orders and preferences.
No. Otto is month to month on all plans. You can cancel any time.
Growth and Pro plans include standard support. Pro adds priority support. The Unlimited plan includes SLA-backed support.
All plans include call transcripts. Growth includes basic analytics. Pro includes advanced analytics. Unlimited includes Advanced+ Analytics, giving enterprise venues a deeper view of call volume, order data, and performance trends.
Hospitality is hard.
Your phones shouldn't be.
Book a quick call with our team and see how Otto fits your venue. No trial or setup work required.
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5 minutes to set up
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No hardware overhaul
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Works alongside current systems
