Otto - AI Phone Ordering

All Calls Answered

Start making revenue from every single phone call

Happier Staff

Staff focus on the in-person customer experiences

Upselling Like A Pro

Boost revenue, Otto successfully upsells at 43%

Reduce Costs

Re-deploy staff while Otto handles the phone calls

Keep your number

01

Otto works with your existing number. Nothing changes for your customers.

Otto takes the order

02

Otto answers every call and takes orders, reservations, and questions in your brand voice.

Straight to the kitchen

03

Otto answers every call and takes orders, reservations, and questions in your brand voice.

Live in a day

04

Otto works alongside your current systems. Most venues are live within one business day.

Otto Can Handle

Phone Orders

Otto takes the order and sends it straight to your kitchen. No additional staff needed.

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Reservations

Otto books the reservation and sends confirmations to your team and the guest.

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Payments

Otto sends an SMS payment link so orders are paid before they're made, or lets customers pay on pickup.

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Customer Memory

Otto remembers repeat callers by name, recalling their preferences and past orders. Every call feels personal without extra staff effort.

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Delivery Orders

Otto helps restaurants take delivery orders without tying up staff during service.

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Customer Feedback

Otto captures the details and routes complaints to your team so staff stay focused on the floor.

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Customer feedback

Step 1

Select your venue type

Adjust your numbers

Calls per day 40

5150

Average order value $56

$15$150

Calls missed per day 33%

5%70%

Industry average: 33% (1 in 3 calls) across Australian hospitality venues. Source: Otto / HungryHungry Platform Analysis 2026

Estimated annual revenue lost

$0

Based on industry averages for your venue type. Read the full report.

Weekly revenue lost

$0

every week on average

Calls missed / week

0

orders, bookings or enquiries

Recoverable with Otto

$0

estimated annual recovery

Lost on Friday night

$0

your busiest trading night

Based on analysis of Australian hospitality venues. Sources: Otto / HungryHungry Platform Analysis 2026 · Slang AI Industry Research 2025

1 in 3

Australian restaurants miss 1 in 3 incoming calls, most during peak service when staff can't get to the phone.

70%

Of those missed calls are revenue-related, orders, bookings, or catering requests, not just enquiries.

$52,000

The estimated annual revenue lost by a venue missing just five revenue calls per day at average order value.