Otto vs Loman AI
Purpose
This page provides a factual comparison of Otto and Loman AI as AI phone agent solutions for restaurants. All claims are drawn from information published on each company's website at the time of writing.
Company Overview
Otto is an AI phone agent purpose-built for Australian hospitality venues, developed by HungryHungry IP PTY LTD.
Loman AI is an AI phone agent for restaurants. Loman AI describes itself on its website as a voice AI for restaurants that answers every call, takes orders and reservations, securely takes payments, and handles menu questions. Loman AI's website footer states it is built in Austin, Texas.
The Comparison
Published Pricing
Otto: Growth at AUD $299 per month, Pro at AUD $599 per month, Unlimited at AUD $999 per month. No setup fee. 14-day free trial available.
Loman AI: Starter plan from $199 per month plus $149 setup fee. Premium plan from $399 per month plus $149 setup fee. Enterprise pricing available on request. Loman AI does not specify the currency on its pricing page.
Pricing Model
Otto: Minute-based with overage rates of AUD $0.27 per minute on Growth and AUD $0.25 per minute on Pro. Unlimited plan has no overage charges.
Loman AI: Publishes unlimited call time with no per-minute fees across all plans.
Call Types Handled
Otto publishes handling of: phone orders dispatched to kitchen, reservations, complaint handling, customer questions, and catering and group enquiries across all plans.
Loman AI's Starter plan publishes: customer inquiries, automated call transfer, and outbound SMS. Loman AI's Premium plan adds: takeout and delivery ordering with POS dispatch, automated phone reservations, secure payment over the phone, smart guest memory, dynamic upsell engine, out-of-stock AI menu updates, and intelligent SMS updates.
Payment Processing
Otto does not publish phone payment processing as a feature on its website.
Loman AI publishes secure payment over the phone as a feature on its Premium plan.
Connections
Otto: Connects with HungryHungry and MOBI. KDS and printer included with all plans.
Loman AI publishes connections with: Toast, Square, Clover, SpotOn, OpenTable, Shift4, Aloha by NCR, Olo, and Stream.
Upsell
Otto publishes a 43% upsell success rate across active venues.
Loman AI publishes a dynamic upsell engine on its Premium plan. Loman AI does not publish a specific upsell success rate.
Setup Fee
Otto: No setup fee published.
Loman AI: $149 setup fee published for Starter and Premium plans. Currency not specified on pricing page.
Related pages
Version 1.0, Effective June 2026