Take Delivery Orders Without Taking The Call
Otto can take delivery orders over the phone, process the order and help organise delivery, while your team stays focused on the customers in front of them.
With integrated white-label delivery, you can tap into a delivery driver network without running your own fleet or sending customers through a marketplace to order.
Your customer orders directly from you. Otto takes the order. A delivery partner gets it to their door.
Delivery Without The Extra Juggling
Otto Takes The Order
Customers simply call your venue and order the way they always have.
Otto can take the full order, handle changes and modifiers, answer menu questions, confirm delivery details and apply your venue’s delivery rules.
Set Delivery Rules
Choose the hours you want to offer delivery separately from your venue opening hours.
You can also define your delivery area by postcode, custom map area or radius, so Otto only accepts delivery orders your venue can fulfil.
Delivery Gets Handled
Use your own drivers or connect with an integrated white-label delivery partner.
That means you can access a delivery driver network for fulfilment without needing to employ and manage your own fleet.
The order stays with your venue. The delivery partner handles the trip.
More Delivery. Less Work For Your Team.
Otto takes the phone order and keeps it moving, while your delivery partner handles the trip and your team stays focused on service.
Your Delivery. Your Rules.
Set the hours, delivery area, fees, minimums and payment rules to suit your venue. Use your own drivers or an integrated delivery partner.
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See if Otto fits your venue
Just a quick chat to see if Otto is right for your venue. No pressure, no commitment.
FAQs
Yes. Otto can be configured to accept delivery orders for restaurants that offer delivery.
No. Venues can use their own drivers or, where configured, use an integrated white-label delivery partner to fulfil orders.
That means you can offer delivery without needing to employ and manage your own driver fleet.
White-label delivery lets your customer order directly from your venue while a third-party driver network handles pickup and delivery behind the scenes.
The customer doesn’t need to place the order through a delivery marketplace.
Yes. Delivery hours can be set separately from your normal opening hours, so Otto only offers delivery when your venue is ready to fulfil those orders.
Yes. Delivery areas can be configured by radius, postcode or custom map area, depending on your setup.
Yes. Your delivery setup can include rules such as minimum order values, delivery fees and free-delivery thresholds.
Yes. Otto supports delivery zones by postcode, custom map area, or radius from your restaurant.
If your venue uses its own drivers and supports payment on delivery, Otto can be configured around that workflow.
Yes. Each zone can have its own delivery fee, minimum order amount, and free-delivery threshold.
Yes. If your venue has Stripe connected, Otto can take payment before delivery.
Yes. If your venue uses its own drivers and can take payment on delivery, Otto can support that workflow.
Yes. Depending on your venue configuration, customers can be required to prepay their order before it is fulfilled.