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Trusted by hospitality venues across Australia
Italico Sorrento LBW Pizza Doh Malabar Vic's Food & Wine Queen Margherita Lime Mexican Alessio's Pizza Volpino Pizza by the Bay The Pizza Lounge
Italico Sorrento LBW Pizza Doh Malabar Vic's Food & Wine Queen Margherita Lime Mexican Alessio's Pizza Volpino Pizza by the Bay The Pizza Lounge

What You Get When
Otto Answers Your Calls

All Calls Answered

Start making revenue from every single phone call

Happier Staff

Staff focus on the in-person customer experiences

Upselling Like A Pro

Boost revenue, Otto successfully upsells at 43%

Reduce Costs

Re-deploy staff while Otto handles the phone calls

Hear Otto on a Real Call
1:18

How Otto Works

Keep your number

01

Otto works with your existing number. Nothing changes for your customers.

Otto takes the order

02

Otto answers every call and takes orders, reservations, and questions in your brand voice.

Straight to the kitchen

03

Otto answers every call and takes orders, reservations, and questions in your brand voice.

Live in a day

04

Otto works alongside your current systems. Most venues are live within one business day.

HEAR FROM A REAL VENUE 

 

“Hospitality is tough.
Otto is doing three things at once for me. It just works”

Marco, Owner of Italico was blown away with how easily and effectively Otto took over the restaurant calls. Hear how he rolled it out and the impact it's had...

What Otto Handles

Otto takes the order and sends it straight to your kitchen. No staff needed.

Learn how Otto takes phone orders
Phone orders

Otto books the reservation and sends confirmations to your team and the guest.

See how reservations work
Reservations

Otto captures the details and routes complaints to your team so staff stay focused on the floor.

See how Otto handles feedback
Customer feedback

Otto answers questions about hours, menu, allergens, and more so your team stays focused on the floor.

See how Otto answers questions
Customer questions

Don't take it from us

Call Otto yourself now to find out how Otto can help your venue.

Or dial: 1800 931 979

Call Otto Phone (1)

How much are missed calls costing you?

Calculate how much revenue you could recover with the calculator.

Step 1
Select your venue type
Adjust your numbers
Calls per day 40
5150
Average order value $56
$15$150
Calls missed per day 33%
5%70%
Industry average: 33% (1 in 3 calls) across Australian hospitality venues. Source: Otto / HungryHungry Platform Analysis 2026
Estimated annual revenue lost
$0
Based on industry averages for your venue type. Read the full report.
Weekly revenue lost
$0
every week on average
Calls missed / week
0
orders, bookings or enquiries
Recoverable with Otto
$0
estimated annual recovery
Lost on Friday night
$0
your busiest trading night
Based on analysis of Australian hospitality venues. Sources: Otto / HungryHungry Platform Analysis 2026 · Slang AI Industry Research 2025

The cost of unanswered calls

1 in 3

Australian restaurants miss 1 in 3 incoming calls,  most during peak service when staff can't get to the phone.

70%

Of those missed calls are revenue-related, orders, bookings, or catering requests, not just enquiries.

$52,000

The estimated annual revenue lost by a venue missing just five revenue calls per day at average order value.

Seamless Ordering Experience

Your customers get fast, accurate service every call:

  • Answers within 2 rings, every time
  • Remembers loyal customers + delivers personalised service
  • Available 24/7, even during holidays
Otto-hero-experience